Privacy Policy

Office Bridge Group Privacy Notice

Introduction 

Office Bridge Group are a supplier of over 25,000 products including Office Stationery, Furniture, Educational Supplies, Printers & Consumables, Print and Promotional items.

We have been supplying Office Products across the UK since 2005 to customers ranging from Schools to Accountants.

Based in Cheshire, Office Bridge Group offer a free next day delivery service to all customers.

We pride ourselves on integrity and transparency. As part of new GDPR legislation we have reviewed our data protection and privacy standards.

PN Office Solutions Limited trading as Office Bridge Solutions (“Office Bridge Group”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about individuals.

Data protection principles 

We will comply with data protection law.

This says that the personal information we hold about you must be:

1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

Types of personal data held

Personal data, or personal information, means any information about an individual from which that person can be identified.

We hold various types of personal data.

For our customers, we hold the following types of personal data:

• Name, position, email address, work address, mobile phone and work phone number.

For our prospective customers, we hold the following types of personal data:

• Name, position, email address, work address, mobile phone and work phone number.

For both our customers and prospective customers we also hold call logs summarising the conversations that we have had with you regarding the work that we have with you or the work that we hope to secure with you. The conversations are logged so that we are able to provide a good service to you and pursue our legitimate business interests.

In the case of suppliers or prospective suppliers, we hold the following types of personal data:

• Name, position, email address, work address, mobile phone and work phone number.

We may also collect, store and use the following "special categories" of more sensitive personal information:

• racial or ethnic origin, political opinions;
• religious or similar beliefs,
• trade union membership,
• physical or mental health conditions,
• sexual life,
• sexual orientation,
• biometric or genetic data, and
• information relating to criminal offences and convictions.

We recognise that this category requires additional protection and we will process that data in accordance with that protection.

In the case of our employees, we process personal data and we have a specific policy and privacy notice for them.

Legal basis and purposes of processing

Your data will be processed to:

• perform our contract or business arrangement with you;
• provide services under contract to you;
• inform you of possible business opportunities;
• for marketing purposes;
• inform you of suitable products or services that may be of interest to you;
• enable you to provide your goods and services to us.

Your data will also be processed as necessary for our own legitimate interests, e.g.:

• for good governance, accounting and managing and checking our business processes;
• to send you marketing communications and to market our services to you.

Your data will also be processed to comply with a legal obligation, e.g.:

• to determine and defend legal rights;

Your data will also be processed based on your consent, e.g.:

• when you ask us to disclose your personal data to other people or organisations

You may if you wish remove your consent or ask to be removed from our systems at any time. In order to do so, please contact sales@officebridgesolutions.com.

Sharing your personal data

We will not share any of your personal data with any third parties, subject to the following exceptions:

• Our legal and professional advisors including our accountants;
• Government bodies and regulators;
• Courts in order to comply with legal requirements;
• Our suppliers for the fulfilment of orders or services;
• Where it is required by law.

Where we use suppliers and we send your personal data to them e.g. our courier to deliver goods, we take adequate measures to ensure that those third parties have suitable data protection measures and safeguards in place.

Automated decision making

We do not use any automated decision making and this is not relevant to us.

How long will we hold personal data?

We will conduct regular personal data audits.

We will only hold personal data for as long as is necessary but much will depend on the type of personal data held.

We will need to keep it for a certain amount of time in case of legal claims against us and also based on legal and regulatory requirements.

Your rights

You have rights under the legislation and these are set out below.

• The right to be informed
• The right to have inaccurate personal data corrected
• The right to restrict processing
• The right to object
• The right to have personal data erased
• The right of access to personal data
• Data portability

To exercise any of these rights, please contact sales@officebridgesolutions.com

To contact us about anything to do with your personal data or data protections issues, please use the following contact details:

Email address: accounts@officebridgesolutions.com

Postal address: Office Bridge Group Unit 3 Beeston Court, Manor Park, Runcorn, WA7 1SS

We may amend this privacy notice from time to time.

This may be necessary as part of our continuous commitment to data protection or to reflect changes in the law.

Any changes will be made available on this website.